Privacy Policy for West Auckland Roofing

Effective Date: March 27, 2026

At West Auckland Roofing, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and protect your data when you interact with our website.

1. Information We Collect

When you submit a contact or quote request form on our website, we may collect the following information:

• Full name
• Email address
• Phone number
• Property address (if applicable)
• Details about your roofing project or enquiry

We only collect information that is necessary to respond to your request and provide our services.

2. How We Use Your Information

We use your personal information to:

• Respond to your enquiries and quote requests
• Communicate with you regarding your roofing needs
• Provide relevant service information
• Improve our website and customer service

We do not sell, rent, or share your personal data with third parties for marketing purposes.

3. Legal Basis for Processing (GDPR)

We process your personal data based on:

• Consent – when you voluntarily provide your details via our contact form
• Legitimate Interest – to respond to enquiries and provide requested services

4. Data Security

We take appropriate technical and organisational measures to protect your personal data from unauthorised access, disclosure, or misuse.

Only authorised personnel have access to your information.

5. Data Retention

We retain your personal information only for as long as necessary to:

• Fulfil the purpose it was collected for
• Respond to your enquiry
• Meet any legal or regulatory obligations

6. Your Rights

Under applicable data protection laws, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your information
• Withdraw consent at any time
• Object to or restrict processing

To exercise these rights, please contact us using the details below.

7. Third-Party Services

We may use third-party tools (such as email services or website form providers) to collect and process your data. These providers are required to comply with data protection regulations.

8. Cookies (If Applicable)

Our website may use cookies to enhance your browsing experience and analyse website traffic. You can manage cookie preferences through your browser settings.

9. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact:09 888 0409.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.